Client Care
Shipping
Due to current events there have been slight delays and hiccups with USPS.
We kindly ask that all U.S. customers to select signature required for delivery during checkout to prevent items being lost in transit or incorrectly marked as delivered.
As a small business LLELLIE is unable to absorb the costs of items being lost in transit or offer refunds towards items that are marked as delivered with a USPS tracking number and a customer states to have not received.
From the USPS website
How are items requiring a signature handled with social distancing regulations in place?
"To reduce health risks, we are temporarily modifying customer signature capture procedures.
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While maintaining a safe, appropriate distance, employees will request the customer’s first initial and last name so that the employee can enter the information on the electronic screen or hard copy items such as return receipts, PS Forms 3811 and 3829.
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For increased safety, employees will ask the customer to step back a safe distance or close the screen door/door so that they may leave the item in the mail receptacle or appropriate location by the customer door."
Size + Fit
Fit depends on your desired drape + provided measurementsSize range is a suggestion only based on flat hand measurements, in inches
LLELLIE In-House
Everyday essentials. We are on a mission to simplify your life, starting with your wardrobe, so you'll have more time to enjoy what is truly important.We did all the heavy lifting; meetings with manufacturers, product time testing, quality control, and a lot of required hustle because we want you to enjoy the actual product without paying pesky extra costs. We cut out marketing, excessive packaging, etc., by eliminating extra tags, bells, & whistles. What you see is what you pay. The end.
Vintage
Vintage items are pre-loved, unique, & handpicked.Slight pilling is native and minor, if any, garment flaws will be noted in listing. Most items are not branded and are sourced from around the world for all humans & tribes. Vintage items are a final sale.
Remade / Recycled
Altered in-house, favorites to feed your contemporary spirit & support sustainability are made from fresh picked quality vintage. Finished with professional overlock / scarf stitchingReturns & Exchanges
Vintage and intimate line are a final sale.Please read our Return Policy
Questions / More photos / Get in Touch
Instagram : @ll.ellieEmail : hello@llellie.com
PoshMark Store : poshmark.com/closet/llellie